OverView

Terms and conditions search, Q&A
System details
We will provide a search and response platform that can import insurance and financial policy terms and conditions and regulations in PDF format, and manage their relationship to the latest versions.
When you enter your question, the system will identify the relevant articles, summarize the key points in simple terms, and simultaneously provide links to the relevant articles and their revision dates.

assignment
Terms and conditions are frequently revised and vary by product, making it time-consuming to compare the latest version with applicable conditions, which carries the risk of providing incorrect information.
Traditional keyword searches are weak against variations in wording and abbreviations, often failing to find the necessary legal provisions.

Implementation effects
Because you receive the main points and relevant legal provisions in seconds in response to your questions, escalations and follow-up calls are reduced.
Furthermore, automatically linking to the latest version of the regulations reduces the likelihood of missed revisions or misinformation, making audits and compliance easier.

